Old Navy joins forces with RADAR to implement advanced inventory tracking solutions across over 1,200 stores, aiming to improve the shopping experience and operational efficiency.
Gap’s Old Navy has initiated a significant partnership with RADAR, a technology company specializing in real-time inventory tracking solutions integrating RFID, artificial intelligence, and computer vision. This collaboration aims to enhance inventory management across more than 1,200 Old Navy stores in the United States, marking a technological advancement in retail operations.
The phased rollout of RADAR’s technology is part of Old Navy’s broader multi-year strategy to provide store associates with real-time access to inventory data. This advancement is designed to help employees locate items quickly throughout the store, which is expected to result in a more satisfactory shopping experience for customers.
Haio Barbeito, President and CEO of Old Navy, expressed enthusiasm about the partnership, saying, “We’re excited to partner with RADAR, which offers a sophisticated platform and analytics that will give our teams greater real-time inventory visibility to provide an even better in-store shopping experience.” Barbeito highlighted the company’s focus on operational rigor, mentioning that the new technology empowers frontline staff to better assist customers, which is pivotal to their long-term goal of making Old Navy a leading apparel brand in North America.
Sven Gerjets, Chief Technology Officer at Gap, elaborated on the strategic vision behind the initiative. He noted, “In 2025, we are focused on innovating as we pave the way for momentum in the years ahead. This partnership brings proven capabilities that can generate value over time as we take a strategic, multi-year approach to merging technology and retail to deliver a human-centered, digitally led shopping experience.” Gerjets emphasized the goal of transforming Old Navy stores into connected environments, where continuous product tracking will enhance inventory replenishment and elevate the experiences of both customers and staff.
RADAR’s Founder and CEO, Spencer Hewett, remarked on the importance of this partnership, stating, “Old Navy is one of the most iconic American brands and we could not be prouder to officially launch this partnership following pilots across select stores to ensure that Old Navy brand fans are even better served.” He explained that the technology would provide store teams with inventory insights comparable to those found in e-commerce, facilitating better management of physical storefronts and ensuring availability of products as per customer demands.
Additionally, RADAR’s AI-driven analytics capabilities are poised to assist retailers in making more informed inventory decisions, which helps to optimize stock levels and minimize issues related to shrinkage, stockouts, and overstocks. Hewett concluded by stating that the platform allows for detailed measurement of product movement, enabling retailers to fine-tune shelf placements for improved sales performance. This advancement aims to replicate established e-commerce strategies within physical retail spaces, positioning Old Navy at the forefront of this retail evolution.
Source: Noah Wire Services
